This first-time client was courteous and professional, and it was a real pleasure to work with her. Bonus: She paid me within 24 hours of receiving my assignment.
My clients can pay in three different ways:
- bank transfer
The PayPal fees, paid by yours truly, were as follows:
- 3.4% of the total amount
- €0.25 transaction fee
So I did lose a few euros. But I can accept that.
PayPal has its merits
Why do I accept PayPal?
- It makes life easier for the client.
- Because it’s so convenient, it encourages clients to pay quickly.
- I feel that I charge enough to make up for the commission.
When would I advise against using PayPal?
I think there are three cases in which I would avoid PayPal.
1. Regular clients
For regular clients, that 3.4% commission would start to add up. If a client appreciated the convenience of using PayPal, I would just add an extra fee, like an extra 2% or a surcharge of €20. Or I’d quote a little higher than usual.
2. Projects with a higher price tag
For more expensive projects, that 3.4% commission would start to add up immediately! Maybe if the order was for over €500, I’d list a small PayPal fee right upfront in the estimate and email.
3. Cheap clients
If the rate was borderline acceptable, PayPal would just add salt to my wounds.
Enough about me . . .
Any thoughts about payment methods? What types of payment do you accept? What types of payment do you not accept?