This first-time client was courteous and professional, and it was a real pleasure to work with her. Bonus: She paid me within 24 hours of receiving my assignment.
My clients can pay in three different ways:
- bank transfer
The PayPal fees, paid by yours truly, were as follows:
- 3.4% of the total amount
- €0.25 transaction fee
So I did lose a few euros. But I can accept that.
PayPal has its merits
Why do I accept PayPal?
- It makes life easier for the client.
- Because it’s so convenient, it encourages clients to pay quickly.
- I feel that I charge enough to make up for the commission.
When would I advise against using PayPal?
I think there are three cases in which I would avoid PayPal.
1. Regular clients
For regular clients, that 3.4% commission would start to add up. If a client appreciated the convenience of using PayPal, I would just add an extra fee, like an extra 2% or a surcharge of €20. Or I’d quote a little higher than usual.
2. Projects with a higher price tag
For more expensive projects, that 3.4% commission would start to add up immediately! Maybe if the order was for over €500, I’d list a small PayPal fee right upfront in the estimate and email.
3. Cheap clients
If the rate was borderline acceptable, PayPal would just add salt to my wounds.
Enough about me and PayPal . . .
Any thoughts about payment methods? What types of payment do you accept? What types of payment do you not accept?